● Oracle NetSuite Β· Case Study

Modernizing warehouse shipping with a custom NetSuite WMS mobile application

Discover how we transformed a manual warehouse shipping process into a fully mobile, paperless workflow using a custom Oracle NetSuite WMS solution with automated partial shipment functionality and real-time inventory synchronization.

mordernizing-warehouse
100%
Elimination of paper-based shipment verification
0
Manual spreadsheet steps remaining in workflow
3x
Faster order processing from warehouse floor
Real-time
Inventory synchronization with Oracle NetSuite
Project overview
Client industry
Fast-paced warehouse operations
ERP platform
Oracle NetSuite
Solution type
Custom WMS mobile application
Key feature
Custom partial shipment functionality
Automation
Scheduled Scripts for background tasks
Deployment model
Mobile-first, fully within NetSuite
Business challenge
βœ“
Spreadsheet-driven verification
All order verification tracked in Excel and paper - no digital traceability or audit trail.
βœ“
ERP-to-paper context switching
Operators crossed between printed documents, spreadsheets, and NetSuite multiple times per order.
βœ“
No mobile capability
Zero mobile support meant every update required a return trip to a desk workstation.
βœ“
Partial shipment limitations
Standard NetSuite WMS didn't support the client's partial shipment requirements, forcing manual workarounds.

Manual warehouse operations had become a bottleneck

Our client operates a fast-paced warehouse where hundreds of customer orders are processed and shipped every day. While Oracle NetSuite managed inventory and order data, the warehouse team relied on entirely manual verification processes before every shipment.

Warehouse operators searched for orders in spreadsheets, manually verified picked items, checked quantities against printed documents, and then updated shipment information back in NetSuite - constantly switching between paper, Excel, and the ERP system.

As order volumes increased, incorrect item verification, delayed shipments, and administrative overhead reduced productivity and impacted delivery timelines. The team also lacked any mobile solution that could perform order verification and shipment confirmation directly on the warehouse floor.

Ready to modernize your warehouse?

Replace manual warehouse processes with a custom NetSuite WMS solution

From mobile order verification and partial shipments to real-time NetSuite updates, we build warehouse solutions that improve accuracy, eliminate paperwork, and streamline fulfillment operations.

Why the existing process failed
Process failed

Manual planning could no longer support business growth

The existing shipping workflow depended heavily on spreadsheets, printed order documents, and manual verification. Warehouse users spent valuable time searching for orders, checking picked items against paper records, and manually updating shipment information in NetSuite. The process increased the likelihood of shipping errors, delayed dispatches, and reduced warehouse productivity.

Additionally, the standard workflow offered limited flexibility for handling operational scenarios such as partial shipments, forcing users to perform additional manual steps outside the system. As order volumes continued to grow, the warehouse required a faster, more reliable, and mobile-first shipping process.

Our approach

A custom WMS mobile app built for the warehouse floor

To modernize the warehouse shipping process, our team developed a custom Warehouse Management System (WMS) Mobile Application fully integrated with Oracle NetSuite. The mobile application enables warehouse users to complete the entire shipment verification process directly from handheld mobile devices, eliminating the need for spreadsheets and paper-based documentation.

Warehouse operators can quickly search for sales orders using the order number and instantly retrieve all shipment details from NetSuite. The application displays the complete list of order items, allowing users to verify quantities before shipment. One of the most significant enhancements delivered in this solution was the implementation of custom partial shipment functionality.

The standard NetSuite WMS workflow did not support partial shipments in the way the client's warehouse operations required. To overcome this limitation, we designed a custom workflow that allows warehouse users to ship only the required quantity of individual items while automatically processing the remaining quantity in the background. This enhancement removed the need for manual order adjustments and significantly simplified warehouse operations.

Once verification is complete, warehouse users can confirm the shipment directly from the mobile application. The system automatically updates NetSuite records, ensuring inventory, fulfillment status, and shipment information remain synchronized in real time. Background automation using SuiteScript Scheduled Scripts manages post-shipment processing without interrupting warehouse operations, enabling a seamless user experience while maintaining data accuracy across the ERP system. The result is a fully mobile warehouse solution that transforms manual shipping operations into an efficient, accurate, and scalable digital workflow.

NetSuite transportation planning Single Page Application truck assignment view
Item fulfillment screen lists all order items. Operators can ship all or use partial shipment for specific quantities.
1
Search order
Scan or enter order number to retrieve all details from NetSuite
2
Verify items
Review item list and confirm picked quantities on the device
3
Choose shipment
Ship all items or apply partial shipment for specific quantities
4
Confirm shipment
Triggers real-time NetSuite fulfillment update instantly
5
Background sync
Scheduled Scripts process remaining quantities automatically
Key features

Everything warehouse teams need, in their hand

Mobile Order Search
Search sales orders instantly using the order number directly from the warehouse floor.
Mobile Item Verification
Verify picked items and shipment quantities before confirming fulfillment.
Partial Shipment Support
Ship only the required quantity while automatically managing remaining quantities.
Automated Background Processing
Scheduled Scripts handle post-shipment processing without manual intervention.
Real-Time NetSuite Synchronization
Automatically update inventory and fulfillment records after shipment confirmation.
Warehouse Mobility
Enable warehouse teams to complete shipping activities directly from handheld devices.
Process Automation
Reduce repetitive manual tasks through intelligent workflow automation.
Scalable Custom WMS Solutionn
Designed for future warehouse enhancements and operational growth.
Technical challenges solved

Engineering for the warehouse floor

βœ“
Customized the standard NetSuite WMS mobile workflow
βœ“
Implemented custom partial shipment functionality
βœ“
Developed background automation using Scheduled Scripts
βœ“
Automated remaining quantity processing after partial shipments
βœ“
Integrated mobile workflows directly with NetSuite fulfillment records
βœ“
Eliminated manual spreadsheet-based verification
βœ“
Optimized warehouse shipping operations for mobile devices
βœ“
Maintained real-time inventory synchronization
βœ“
Reduced manual intervention through workflow automation
Business results

A measurable step-change in warehouse productivity

Following implementation, the client experienced significant improvements in warehouse efficiency, shipment accuracy, and inventory data quality - all without leaving Oracle NetSuite.

100%
Reduction in daily planning effort
0
Elimination of paper-based planning
3x
Truck overloading incidents post-launch
Real-time
Faster route finalization vs. manual
COMPLETE LIST OF OPERATIONAL IMPROVEMENTS
  • βœ“Eliminated spreadsheet-based shipment verification
  • βœ“Reduced manual shipping effort across warehouse operations
  • βœ“Enabled warehouse staff to complete shipments directly from mobile devices
  • βœ“Improved shipment accuracy through digital item verification
  • βœ“Automated partial shipment processing without manual adjustments
  • βœ“Reduced shipping delays and administrative overhead
  • βœ“Improved inventory accuracy through real-time NetSuite updates
  • βœ“Increased warehouse productivity with a streamlined mobile workflow
  • βœ“Built a scalable warehouse solution fully integrated within Oracle NetSuite
Why choose Maven Infotech

Delivering measurable outcomes with every NetSuite engagement

98%
Client retention rate
5+
Years of NetSuite expertise

Ready to transform your warehouse operations?

Let Maven Infotech build your next NetSuite innovation. From WMS mobile solutions to full ERP automation, our team eliminates manual work and unlocks the full power of Oracle NetSuite.

Technology stack

Built on industry-leading technologies

Oracle NetSuite
Oracle NetSuite
ERP platform
Oracle
Oracle
Licensing & Cloud
SuiteScript
SuiteScript 2.x
Development
Oracle WMS
WMS Mobile
Mobile platform